Privacy Policy

Effective date: September 22, 2025

This Privacy Policy explains how New Medilife Diagnostic Centre ("we", "our", "us") collects, uses, discloses, and protects information collected through https://newmedilife.com/ and related services.

Contact & Location

New Medilife Diagnostic Centre
10D, Anandapalit Road, Ananda Bhawan, Ground Floor
Near Entally Post Office, Entally, Kolkata-700014
Phone: +91 8013693656
Email: newmedilifediagnosticcentre@gmail.com

Contact information taken from the website homepage.

Information We Collect

Personal information: name, email, phone, postal address, age or DOB when required for tests or appointments.
Health information: test orders, sample details, medical history or test results provided by you or by referring physicians (sensitive health data).
Technical data: IP address, browser type, device information, cookies and usage data from the website.

How We Use Your Information

To provide diagnostic services, schedule appointments, and deliver test reports.
To communicate about appointments, results, billing, and service updates.
To comply with legal or regulatory obligations and respond to lawful requests.
For internal analytics and to improve our website and services.

Sharing & Disclosure

We do not sell personal data. We may share data with:

Authorized medical personnel, labs, or third-party service providers engaged to deliver services (under confidentiality obligations).
Government authorities when required by law (for disease reporting, court orders, etc.).
In case of a business transfer (sale, merger), subject to privacy protections.

Cookies & Tracking

We use cookies and similar technologies to operate the website and collect usage information. You can control cookies via your browser settings.

Security

We use industry-standard administrative and technical safeguards to protect data. However, no system is perfectly secure; if a breach occurs we will follow applicable laws and notify affected parties when required.

Data Retention

We retain personal and health information only as long as necessary for the purposes described, for legal compliance, and to meet medical record retention requirements. Exact retention periods vary by record type and applicable law.

Your Rights

Depending on local law you may have rights to access, correct, or request deletion of your personal information, and to object to certain processing. To exercise rights, contact us using the details above.

Children

Our services are not intended for use by children under 18. We do not knowingly collect personal data from minors without parental consent.

Changes to This Policy

We may update this policy. We will post the revised policy on this page with an updated effective date.