Effective date: September 22, 2025
By accessing or using services provided via https://newmedilife.com/ ("Site"), you agree to these Terms & Conditions. If you do not agree, do not use the Site or our services.
We provide diagnostic testing, sample collection (including home collection where offered), reporting of results, and related services. Specific tests, preparation instructions and turnaround times are available on the Site or upon request.
Results are delivered via the mode chosen (email, portal, or in-person). Turnaround times are estimates; delays can occur due to lab processing, holidays, or external factors. We are not responsible for third-party lab delays beyond our reasonable control.
Prices are displayed on the Site or provided when booking. Payment is required as specified during booking. All payments are subject to applicable taxes.
You agree to provide accurate personal and medical information and follow pre-test instructions. Failure to do so may invalidate results or require retesting.
To the maximum extent permitted by law, New Medilife's liability for any claim arising from the services is limited to the amount paid for the particular test or service. We are not liable for indirect, incidental, or consequential damages.
Site content, logos, and materials are our property or licensed to us. You may not reproduce or use them without permission.
We process personal and health information as described in our Privacy Policy.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Kolkata, unless otherwise required by law.
We may modify these Terms. Updated versions will be posted on this page with the effective date. Continued use of services after changes constitutes acceptance.